NeonTek-1080P-Webcam-NT920-Resolution-Test-Tool-FW-1080P-30pfsPlease download the test tool from below link, and install this tool in your windows computer, then you will be able to find out the supporting resolutions as below,https://drive.google.com/file/d/1pO2vFcUg1OB6A9rVgphfwyz1Ncgt27t1/view?us

If you box is facingNetflix Error NW-6-404, please make sure your box runs the latest FW which is N11-7.1.2-201808110937, normally the UPDATE message will pop up the first time when the box is connected to internet, if it is not, please go to setting-about-wireless update to check the lasting FW and